Will Explore include actual ticket comments?

+1 This is really urgent for us to have

This would be helpful for reporting on use and action on workflow steps.  I cannot report on macro usage or on tag changes in Explore either.  It's very limiting for how to report on if and when my agents are using workflows.  The workaround mentioned is to log data in a field when workflow steps happen, but it's not practical to add more fields to each of my forms to capture data solely for reporting.

Hi
Comments can be uploaded via api, right? (GET /api/v2/tickets/{ticket_id}/comments.json)
Question: why explore does not have the ability to build a custom request to upload the values of the "comment" field? Does not fit in the head.
The problem was announced a year ago, is there any progress in this request?

This would be helpful if we could include ticket comments in reports. I give a monthly report to our product team on what our users are requesting. It would be nice to create a report that will automatically send the first comment submitted by the end-user to multiple teammates. Right now, this is a manual process. 

Adding a vote for this: our latest use case is trying to pull all tickets with a given search term in the comments. It's especially important when we retrospectively discover, or become curious about, ticket trends that aren't represented in metadata.

I've been looking for workarounds but have only found dead ends so far:

I can search for tickets containing a term in Zendesk proper, but cannot select them to edit them (to e.g. add a tag for further reporting), and can't export to CSV from there.

I can't create a view from them (sorting by a search term), even though the view would allow us to select & export from there.

I would be very okay with this taking a while; taking an hour or a day (or several days) would be much preferable to the current status of "can't ever gather this data."

+ 1 

I can understand the difficulties around extracting such data within a given time slot as well as the sheer amount of comments associated.

A few Questions:

1. Would a compromise of filtering for Keywords be more feasible? Potentially migrate the "contains the following word/string" condition found in triggers/automations in support to explore? 
2. Could inquiries submitted via web form have the initial comment/question pulled more easily?

Use Case: I want to see in a more granular view what questions are coming into the environment based on the tags/macros selected.

Example: 

I have 4,000+ tickets categorized as Product::Product Question::Fit/Size. I want to see if they are looking for specific measurements, fabric type/quality, etc... 

URGENT!

Only taking a look at "Explore" in more detail today and also can't seem to find where the customer feedback/comments are. The chart reminds us that there were comments left by customers, so where are they -- in an easy to access place that is?  As with others that voiced concerns, we use their comments to learn and adjust our game plan. If we can't report on them, then there isn't much point in sending surveys when a ticket completes, so I'd like to know what Zendesk plans are given the current Reporting widget is to be retired very soon.  

+1 this. Our product team is always interested in voice of the customer, and it's really inconvenient to have to copy and paste the ticket comments into another workflow.

+1 really need this

+100 this is really helpful and required to see the trends about the customer trends on their reported issues and make basic analysis by generating custom reports.