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ZD WFM Manually added/changed schedule items be locked in

Related products:Workforce management
  • April 15, 2026
  • 0 replies
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If I make a change to the schedule, then someone else generates a new schedule all of this information is lost. 
We balance 2 teams in 2 different timezones, so things do change with illness etc and new schedules generated to update breaks. 
When generation happens, manual edits are lost and meetings also. Can these items be saved somehow?