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Asset management in Zendesk

  • January 16, 2024
  • 1 reply
  • 0 views

Meriem11

I am wondering if there is a possibility to add users assets to a field when creating a ticket 

1 reply

  • Employee
  • January 18, 2024
Hi Meriem, 
 
You can add custom fields to your forms should you want to include specific data of end-users when they submit a ticket. 
 
More information can be found here: Adding custom fields to your tickets and support request form