Hi, Where can I edit the email which goes automatically to subscriber from sections / articles? I want them to have the same signature as the mails from the ticketing.
Question
Edit email notification to subscriber
Hey Ronja, did you try this:
https://support.zendesk.com/hc/en-us/articles/360041516673-Customizing-your-email-message-signatureOR
https://support.zendesk.com/hc/en-us/articles/203691076-Adding-an-agent-signature-to-ticket-email-notifications
Team
Thank you Ifra, this is not what I meant. But I think I found the problem. In this article https://support.zendesk.com/hc/en-us/articles/203663236-Customizing-your-templates-for-email-notifications is mention :
Note: While Liquid markup is supported in the email template and works for ticket notifications, it is not supported for Help Center article notifications, such as email notifications sent to followers.
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