Many of the articles in my Knowledge base contains embedded videos, stemming from the VIMEO platform.
Recently we decided to deprecate the VIMEO platform and base all our videos out of Youtube instead.
Is there any easy way I can identify all articles containing VIMEO links? I don't want to go through all articles one by one.
BR / Ole
Hey Ole,
I’m a little late to the party but I’ve been working on ArticleIQ and the app handles exactly this use case with its Keyword Watchlist feature.
Here's how to do it in a few minutes:
vimeo.comEvery article containing a Vimeo link will be listed there. No manual searching, no going article by article.
From there you can open each article directly in Zendesk with one click, swap the link, and you're done. ArticleIQ also checks for broken links, outdated content, and spelling while it scans, so you get a full KB health report at the same time.
Happy to answer any questions.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
At the moment, Zendesk Guide does not have a built-in option to search directly within article content for particular links such as Vimeo URLs. However, here are a few approaches you can consider:
Third-Party Tools or Scripts:
If you’re comfortable using scripts, you could write a simple script to fetch article content via the API and identify Vimeo links automatically.
As a last resort, you might perform a keyword search ("vimeo") in your Help Center’s search bar to surface public articles with Vimeo links. However, this may not catch all instances, especially in hidden or draft articles.