I would love to know if there is a way to hide specific articles from Search results and instant search either by using tags or anything else.
Question
Hide specific articles from Search
Hi Gaby,
You can make your article visible only to specific agents in Article settings. Also, there's an article https://support.zendesk.com/hc/en-us/articles/4408893875610-Can-I-restrict-access-to-articles-
Hope it will help you.
Yes that would be great. This could be very useful for creating decision trees, or layers of knowledge where you want the user to first read the main article.
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