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How to hide ticket forms in Zendesk

  • October 28, 2021
  • 1 reply
  • 1 view

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Hi!

I need to know how to hide a form from the 'submit a request' page drop down option, we don't want customers able to select it from the list.

Does anyone know how I can do this please? Newbie coder here so not sure how to go around doing this!