Is it possible to remove certain topics from the New Community Post form but still have the topic visible on the topics page? We hope to remove the ability to post in these certain topics but still have the content available to be read. Thanks!
Question
New Community Post Topics
- Employee
Hey Clara! I'm grateful for your patience. Currently there's no way to lock a topic, but I agree that would be a useful feature. I did find a Feature Request from another Zendesk user Request: Add the ability to lock a topic from being used to create posts. If you have a moment, I would recommend upvoting and following that post, and adding a comment to express your interest.
Refer Restrict end users from posting to certain topics – Zendesk help.
Note that I am not the original author of that post.
You can modify new_community_post_page.hbs to do this.
The only issue then is that when the topic in question is displayed, there is still a New post button. I'm trying to find out if there is a way of disabling or removing that button.
<div class="form-field {{#required 'topic'}}required{{/required}}">
{{#required 'topic'}}
{{label 'topic'}}
{{else}}
{{#label 'topic'}}
{{t 'topic_label'}}<span class="optional">({{t 'optional'}})</span>
{{/label}}
{{/required}}
<!-- Add this snippet to hide a topic from the topic dropdown on the 'New post' page. You need to use the relevant index number -->
{{#if signed_in}}
<style>
.nesty-panel li:nth-child(4) {
display: none;
}
{{/if}}Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.