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Question

Suggested articles not appearing.

  • February 29, 2024
  • 1 reply
  • 0 views

VITOR13

I've created some articles, they use some tags that appears in the ticket, however Zendesk doesn't suggest any articles to me. Can someone help?

1 reply

  • Employee
  • March 1, 2024

Hi @vitor13,

To delve deeper into this matter, I will need additional information. Therefore, I've created a ticket for you, where we can continue working together.

Kindly review your inbox for any updates. Thank you!