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Question

Timeline

  • June 29, 2026
  • 1 reply
  • 31 views
J

I learned how to use the clock to see a timeline of the history on a ticket.

      1 reply

      S

      Hello,

      That's a great tip! Using the clock/history icon is an easy way to view a ticket's complete timeline, making it simple to track updates, actions, and changes in chronological order. It's a useful feature for understanding the full history of a ticket at a glance.

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