Two things: a.b.c. list ability and annotations for images | The place for Zendesk users to come together and share
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Jolynn
Jolynn
January 8, 2026
Question

Two things: a.b.c. list ability and annotations for images

  • January 8, 2026
  • 1 reply
  • 59 views

Hi! Please add the ability to utilize an a. b. c. list and not just bullets or numbers.  Also, would be HUGE if you all added image annotation ability within the platform. Many other platforms house these abilities, and its wild to me that your KB article editor does not.

    1 reply

    Elaine14
    Elaine14Employee
    Employee
    January 9, 2026
    Hi Jolynn,
     
    Great points! Adding support for a.b.c. lists would definitely improve formatting flexibility beyond just bullets and numbers. And I totally agree—having built-in image annotation capabilities right in the platform would be a huge boost for creating clearer, more informative KB articles.
     
    Hopefully, the product team is listening and can prioritize these enhancements soon!
     
    Thanks for sharing this feedback!
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