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Question

2 hours delay receiving the tickets

  • June 24, 2022
  • 1 reply
  • 0 views
A

Hello,

My team has noticed that there are delays in receiving some tickets. They appear on Zendesk after 2 hours of being sent. 

Can the Service incident on June 21st 2022 be related to this issue? (https://support.zendesk.com/hc/en-us/articles/4700190557338-Service-Incident-June-21st-2022) 

Please, advise.

Many thanks!

1 reply

Greg29
  • Greg29Employee
  • Employee
  • June 27, 2022

Hi there! This question is outside of what we can help out with in the developer community. I'd recommend reaching out to our Advocacy team directly and they can get you the answers you need! 

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