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Question

Can we remove the "Zendesk Support" section in a Jira issue?

  • March 5, 2025
  • 1 reply
  • 1 view

Hi,

 

Our Jira user would like to hide the "Zendesk Support" section in a Jira issue.

Do you know how to hide the section?

Thanks.

1 reply

Karen28
  • Employee
  • August 22, 2025

Hi @jason_huang ! Zendesk offers integration with Jira. However, since Jira’s interface and functionality are developed and managed by their own team, any issues specific to Jira’s interface would be best raised directly with them. They’ll be in the best position to look into it and provide the right solution. You can refer to their support website. https://support.atlassian.com/jira-software-cloud/