Hello, I would like to check, after inserting the icons, when Help Centre is activated, it is not showing still.
Am I missing a step?
Hi Al Hafiz
If you could kindly share the URL of your help center where you are implementing this or provide more information about the error that is appearing on your site, I would be more than happy to provide you with a better solution.
Thank You
Pulkit
Team Diziana
Hi Pulkit,
These are the current URLs that are missing the category icons:
https://youmy.zendesk.com/hc/en-my
https://youmy.zendesk.com/hc/ms-my
It is supposed to reflect like this: https://support.you.co/hc/en-us
For your kind assistance.
Take a look at this tip: https://support.zendesk.com/hc/en-us/community/posts/4409515196698?page=2#community_comment_5718317447194
Let me know if this solves your issue.
Thanks
Thanks for this.
So I'm unsure how to do so - https://youmy.zendesk.com/theming/editor/8eed4880-0f1b-4b10-9831-6c54603fffd8/assets/360000015831.png
I don't think there's anything missing from the URL.
Hope you can assist.
You have to update your homepage.hbs code and add some external script to achieve this.
Thank you for this.
I will close this case here.
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