Does Zendesk SDK for iOS/Android have API to check if ticket is open/closed ? | The place for Zendesk users to come together and share
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Does Zendesk SDK for iOS/Android have API to check if ticket is open/closed ?

  • May 3, 2022
  • 1 reply
  • 0 views
H

To improve user experience, we would like to have different action base on existing ticket status when user using mobile app. Is there any API that we can check the status (open/closed) of ticket from ZendeskSDKMessaging

 

1 reply

Tipene
  • TipeneEmployee
  • Employee
  • May 6, 2022
Hey Huy,
 
Thanks for reaching out!
 
This isn’t something that is currently possible but I’ll be sure to log this as feedback to our product teams for consideration in future.
 
Thanks!
 
Tipene
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