Question

How to filter out archived tickets from search export API?

As per the documentation search, export API also includes archived tickets. are they ways to filter out those archived records?

Thanks for reaching out!

Something like this should return the results you're looking for:

/api/v2/search/export?query=status<closed&filter[type]=ticket

This will filter by type of ticket and return all tickets greater than closed.

I hope this helps! Let me know if you have any questions.

Tipene

thanks for the quick reply. That helps

Happy to help!

Have a great day,

Tipene

Can you please help me with the reverse situation. I'd like to export archived tickets.

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