How to use different email addresses to reply ticket from API?. I want to create two tickets, but I want to use two difference support email to replay, For example, ticket 1 use email address 1 to replay, ticket 2 use email address 2 to replay. What can I do to achieve this.
Question
How to use different email addresses to reply
- Employee
Hi there! When creating the ticket, you just need to pass in the recipient property with the support address that you want to use. Just make sure that it is a valid support address in your instance and you'll be all set.
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