When I send a message from Zendesk to my app, I can't find the correct placeholder to include the file in the response
Question
I didnt find right placeholder
I want to get the following structure files "attachments":[
https://test.zendesk.com/attachments/token/niFzM2vQgRV6NkiIQF2JYdftd/?name=image1.png ,
https://test.zendesk.com/attachments/token/niFzM2vQgRV6NkiIQF2JYdftd/?name=image2.png
]
Hey Yuriy,
To confirm are you looking for this to be provided via a liquid markup placeholder or via an object returned from an api call?
Thanks
To confirm are you looking for this to be provided via a liquid markup placeholder or via an object returned from an api call?
Thanks
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You can find the placeholders for referencing ticket attachments here. If you're not referring to liquid markup placeholders, feel free to provide a bit more context and I'd be happy to help.
Thanks!