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Question

Is it possible to delete specific articles by using of API?

  • September 17, 2024
  • 1 reply
  • 0 views
T

I can use the API to back up articles and restore specific articles.
Is it possible to delete specific articles?
If anyone knows how to delete articles using the API, please let me know.

1 reply

C
  • Charles32Employee
  • Employee
  • September 17, 2024

Hi takazawa, 

You can use the Archive Article endpoint to soft delete articles. This removes them from your help center. 

You must use the Guide admin UI to restore or to permanently delete articles after they've been archived. See https://support.zendesk.com/hc/en-us/articles/4408832480154-Permanently-deleting-a-knowledge-base-article in Zendesk help.

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