Hello, we are using the messaging SDK (mobile). We want customers to be able to copy some text messages from the chat window. For example, information such as order number. This will be very convenient for customer service. May I ask if this feature is supported.
Question
Messaing SDK support copy message
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The ability to copy and paste text directly from the chat window of our messaging SDK is not currently supported. That said, we understand the value and convenience of this functionality, and it is indeed on our development roadmap.
However, at this time, we're unable to provide a definitive timeline for when this feature will be available. Development timelines can be influenced by a variety of factors, and we want to ensure that when we release this feature, it meets our high standards of quality and reliability.
Please rest assured that we're actively working on this, among other feature enhancements, to continue improving the overall user experience. We appreciate your understanding and patience in this matter.