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MFA- Zendesk

  • November 1, 2023
  • 3 replies
  • 0 views
Krishnan

I want to enable MFA as an complaince requirement for Zendesk Team users but even though the MFA is enabled it while login its not prompting for MFA. I have done SSO via Auth0 but unable to get MFA working. What could b resolution.

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3 replies

Joel42
  • Joel42Employee
  • Employee
  • November 1, 2023

Hi Krish, 

Had an eye over here, and in an experience hd similar situation integrating and enabling MFA, I can remember that I used the instructions that come on the following URL, please look into it, and sure that will help you..  :)

https://learn.microsoft.com/en-us/microsoft-365/admin/security-and-compliance/set-up-multi-factor-authentication?view=o365-worldwide

Kindly

Joel Rosete

 

Krishnan
  • Krishnan
  • Author
  • November 1, 2023

Thanks Joe 

 

But i am looking for enabling MFA in Zendesk portal which I am not able to.

Greg29
  • Greg29Employee
  • Employee
  • November 2, 2023

Hi Krishnan! I see that you have an open ticket with our Advocacy team for this issue and they are helping you there, so I will close this thread.

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