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Request for pushing 'draft' updates to articles

  • February 19, 2025
  • 1 reply
  • 0 views

The Zendesk translation update endpoint allows for updating articles and automatically publishes the changes.

 

However, it lacks the option to apply these updates in draft mode before publishing.

 

Documentation for the update endpoint: Zendesk API Reference.

 

Could you confirm if there is a way to update translations in draft mode, or if this functionality could be considered for future development?

1 reply

  • Employee
  • February 24, 2025
Hi Ali, 
 
Unfortunately, the API is unable to access active drafts of articles. Any updates made would be pushed to the published version.