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Retrieving voice recording

  • October 20, 2022
  • 1 reply
  • 0 views
Katya11

Hello,
I have a ticket where ticket.via.channel == 'voice'. Is there a way to fetch the recording file via API?

Thanks in advance

1 reply

Greg29
  • Greg29Employee
  • Employee
  • October 20, 2022
Hi Katya! Take a look at this article for information on how to accomplish this.
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