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Question

Set user Identity / Visitor Info for messaging SDK

  • January 14, 2022
  • 4 replies
  • 0 views

Robert34

I'm wondering how to specifically set user identity and visitor info for Messaging SDK

4 replies

Mick11
  • Product Manager
  • February 23, 2022

Hi Robert,

Thanks for reaching out. Today, the only user related APIs in the SDK relate to end user authentication (Android, iOS). When you log in the user you can send their name, email and your unique customer identifier - more info here. Soon, we'll be adding the ability to send other end user metadata to Zendesk from the SDKs, but we don't have dates that we can share at this point in time.


Abe12
  • February 28, 2022

Hi Mick,

Thanks for your reply.  Does this mean after I log in the user, they won't be prompted for their name and email at the start of the messaging flow?


Mick11
  • Product Manager
  • March 3, 2022

Correct.


Abe12
  • March 3, 2022

Thanks!