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Question

Strings not localizing (incl to English) in iOS SDK

  • January 19, 2022
  • 2 replies
  • 1 view
Aaron21

A week ago, we had a working build with no problems when testing our ZenDesk SDK integration. All of a sudden, with no code changes and no changes to our build configurations, anywhere where the ZD SDK is integrated, we're now getting unlocalized strings (e.g., ios.ZDRequests....est.submit.button) everywhere.

We have tried several things, including switching between debug and release builds and adding a localizable.strings file as a fallback.

What the heck happened and how do we fix it?

2 replies

Eric27
  • Eric27
  • January 20, 2022
Hey Aaron,

Sorry to hear you're having issues. Have you updated any of the Zendesk SDKs that you're using in your application? If not, can you let us know what version of the sdk you're using.

Thanks!  

 
Aaron21
  • Aaron21
  • Author
  • January 20, 2022

We consume the SDK as a Swift dependency, like so:

> .package(name: "ZendeskSupportSDK", url: "git@github.com:zendesk/support_sdk_ios", .exact("5.3.0")),

and we haven't changed it in three months.

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