There is a way to obtain which agent made the first assignment
Question
There is a way to obtain which agent made the first assignment
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There is a way to obtain which agent made the first assignment
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
This can be accomplished by using the Ticket activities endpoint. Using this you can list the activities and then find the first person assigned to the ticket.
Hope this helps,