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Ticket.save events in support background application - React

  • October 17, 2023
  • 1 reply
  • 0 views

Benny12

Hi,

I'm trying to develop a custom application where I have to interrupt the ticket save event, I have created it using React and a middleware.

Using the client, I can get the current user and other data but for some reason, the events are not triggering.


1 reply

Tipene
  • Employee
  • October 20, 2023

Hey Bene,

Would you be able to share a little bit more context here around how the app is supposed to function vs. how it is currently functioning?