We are using the 2 app SDKs. How to trigger a email template response? | The place for Zendesk users to come together and share
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We are using the 2 app SDKs. How to trigger a email template response?

  • November 5, 2024
  • 1 reply
  • 0 views
MoreHarvest

The team have deployed the SDK across iOS and Android but I cannot figure out what we need to do to trigger a notification email back to the user that we have received their enquiry.

Any help?

 

Cheers,

Cal. 

1 reply

E
  • Erica26Employee
  • Employee
  • November 6, 2024

Hi Cal, you can actually just configure this in the Admin center under Responses. Hope this helps!

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