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Webhook with JWT

  • December 21, 2022
  • 1 reply
  • 0 views

Fernando14

Is it possible to create a webhook for an endpoint with JWT authentication? If it is possible, there is a documentation for this?

1 reply

Greg K
  • Employee
  • December 21, 2022

Hi Fernando! We don't offer JWT for our webhooks at this time. We only support basic auth and bearer tokens, as we outline in this article. We do have another option called Zendesk Integration Services (ZIS), which may be a good option for you. It's more complex, but also a lot more flexible than webhooks and would allow you to utilize JWT to verify the underlying actions. After viewing the above docs, you can take a look at this article showing how you could set this up.

Let us know if you have any question about this!