Hi, recently we needed to migrate the data from our portal to zendesk.
as I am experimenting this I found that we are getting wrong order of comments.
In the above image I made api calls to get comment 1,2,3 and 1.
but the order the zendesk is showing is comment 1, 2,1, 3.
We are in requirement of loading quite amount of data to Zendesk.
Can someone from Zendesk please take a look on this.
Question
Zendesk is giving me wrong order of comments
- Employee
Hi there! Could you share the code snippets that you are using to both get the data and then to post the data to the new instance? Without that, it's difficult to say why this could be happening.
I wasn't directly getting data
I was experimenting and found this
I ran again I am still getting the wrong order
these are the first 8 or 9 comments most of them miss the order, before I got 429 code
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