Question
403 error when creating request via API
Hi,
I'm creating a custom form for our end-users within Zendesk itself. When I try to call the https://subdomain.zendesk.com/api/v2/requests API to create the request, it returns with a 403 error. I'm using an api token for auth. The API call works in postman and I was able to create a request but when I try to call it in my custom form in zendesk, it gives me a 403 error.
We are on Proffesional.
{
"error": {
"title": "Forbidden",
"message": "Invalid authenticity token"
}
}
Not sure what I'm doing wrong since the call works on postman.
var myHeaders = new Headers();
myHeaders.append("Authorization", "Basic btoa(email/token:API_TOKEN)");
myHeaders.append("Content-Type", "application/json");
myHeaders.append("Cookie", "__cfduid=d3d63f8118c012940ee1e08701ec6140d1610414533; _zendesk_session=BAh7CEkiD3Nlc3Npb25faWQGOgZFVEkiJTBiMGNlNTVlOGVhNjQ4NTcyMDkxNGJjMzZjOWQxNTdhBjsAVEkiDGFjY291bnQGOwBGaQMvZ5JJIgpyb3V0ZQY7AEZpA7nELw%3D%3D--2608b56780c88cadb0776d6913aace910de8a12b; __cfruid=da3497d68006538ec0acea547c226758ea2a06fc-1611699971");
var raw = JSON.stringify({"request":{"subject":"TESTING API!","comment":{"body":"My printer is on fire!"}}});
var requestOptions = {
method: 'POST',
headers: myHeaders,
body: raw,
redirect: 'follow'
};
fetch("https://subdomain.zendesk.com/api/v2/requests", requestOptions)
.then(response => response.text())
.then(result => console.log(result))
.catch(error => console.log('error', error));