Question

Attachment files broken when uploaded

When I upload any file its get uploaded, but when I want it to show to the attachment the file is broken. What am I missing on my code?

Employee

Hi Lucky,

Can you share the error you receive when trying to access the attachment?

Thanks,

Hello Christopher,

That is the weird part, we're not really getting any errors when attaching.

Hi @lucky11 and @christopher53

I am also facing the same issue, there is no error at all but also the image is broken on Zendesk, please advise if you guys have any solution

Here's my codebase: https://codeshare.io/6pddPz

attaching the screen recording please check

https://www.dropbox.com/s/16tb5jm3i5xyaye/Zendesk_broken_image.webm?dl=0

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