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Avadh
Avadh
January 1, 2026
Question

Building and Publishing GTI Integration in Zendesk

  • January 1, 2026
  • 1 reply
  • 33 views

Hi Team,
 

We are exploring the development of a third-party integration between Google Threat Intelligence (GTI) and Zendesk. Our objective is to automatically push GTI ASM and DTM alerts into Zendesk and create support tickets based on those alerts.
 

However, we have not been able to find detailed documentation or guidance on how to build, register, and publish such an integration within the Zendesk ecosystem. Could you please help us with:

  1. Documentation or best practices for developing third-party integrations
  2. Steps or requirements for publishing the integration to Zendesk Marketplace

Thank you for your support, and we look forward to your guidance.

    1 reply

    Tipene
    TipeneEmployee
    Employee
    January 28, 2026
    Hi Avadh,
     
    You should be able to find the information you need at the Zendesk Marketplace developer docs page here.
     
    If you have any questions, feel free to reach out.
     
    Tipene
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