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Malwina
Malwina
November 3, 2021
Question

Extend /api/v2/users/show_many endpoint

  • November 3, 2021
  • 1 reply
  • 52 views

Hi guys,

would it be possible to include also user's identities inside Show Many Users API response? 

Currently the endpoint returns only one email and one phone per user and I need information about all email addresses and phone numbers assigned to users' accounts in Zendesk. It would be great to have a possibility to get this user's information in bulk GET, without being forced to call https://developer.zendesk.com/api-reference/ticketing/users/user_identities/#list-identities separately for every user.

Thanks in advance!

 

1 reply

C
Christopher53Employee
Employee
November 3, 2021
Hey Malwina,
 
It's possible to include the users' identities in the Show Many Users API response by using side-loading.  For example, the request below returns users by ID 345678 and 901234, as well as their identities:
 
GET https://{subdomain}.zendesk.com/api/v2/users/show_many.json?ids=345678,901234&include=identities
 
Best,
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