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Yaniv11
Newcomer
September 14, 2021
Question

Grammarly cannot fix the content in side conversation

  • September 14, 2021
  • 5 replies
  • 28 views

Hi,

Working with Grammarly (Chrome extension), I can fix mistakes in the reply dialog. However, in the side conversation. It marks the errors but does not apply the changes after you hover > select the correction. 

Any solution for that?

5 replies

Dave12
Dave12Employee
Employee
September 15, 2021

Hi Yaniv,

Unfortunately we're not able to guarantee the functionality of third-party Chrome extensions like Grammarly. I'd suggest you reach out to Grammarly Support, as they may be able to help.

Y
Yaniv11Author
Newcomer
September 17, 2021

Hi @Dave Dyson

Funny, Grammarely is one of your clients, using Zendesk as their support ticketing system. How come they haven't seen this? I wrote them a message, and I will keep you updated if this is on their side or your side.

Dave12
Dave12Employee
Employee
September 17, 2021

Thanks, Yaniv!

Y
Yaniv11Author
Newcomer
September 19, 2021

Grammarly could reproduce it and it is on their side. There is no workaround for that.

Dave12
Dave12Employee
Employee
September 20, 2021

Thanks for the update, Yaniv, and I'm sorry to hear that.

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