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Luis20
Luis20
March 26, 2025
Question

I cannot find the bot section

  • March 26, 2025
  • 2 replies
  • 29 views

Hi, I have created a trial account and I'm trying to test the bot feature, but when I click on Channels left menu I cannot see the Bot section. Do I have to activate something? 

 

Regards.

    2 replies

    Tipene
    TipeneEmployee
    Employee
    April 1, 2025
    Hi, Luis!
     
    Do you see a "AI" dropdown on the left menu? This should be a couple options down from channels. It will contain a "AI Agents" field, which will point you in the right direction depending on what workflow you're looking to implement.
     
    Feel free to reach out if you have any questions!
     
    Tipene
    M
    Martin54
    June 16, 2025

    Sometimes the Bot option is hidden for trial accounts depending on the platform's tiered access. It helps to review the account limitations under the billing or plan details.

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