I have to know more about the contacts API | The place for Zendesk users to come together and share
Skip to main content
Jatin11
Jatin11
November 12, 2021
Question

I have to know more about the contacts API

  • November 12, 2021
  • 3 replies
  • 31 views

My company wants to integrate the API of contact with our system 

How do I know more about it and what is the procedure ahead

I want proper guidance 

My gmail is --------@-------------

If i could get some assistance or we could schedule a call
it would be more better 

---

This post has been edited by the Zendesk Community Team: email address redacted

    3 replies

    Erica
    EricaEmployee
    Employee
    November 15, 2021
    Hi Jatin!
     
    Thank you so much for posting your question in our Community. Just to make sure I give you the most accurate info, were you interested in learning more about the contact form API?
     
    Looking forward to hearing back!
     
    Erica - Dev Support
    Jatin11
    Jatin11Author
    November 16, 2021

    Basically, I want a solution such that I can Retrieve the contact list of my users When they enter my Website and enter their Mobile Number

    I think Contact Form API is relevant for that, If I am wrong, please correct me 

    If it is right, please provide more info about that API 

    Erica
    EricaEmployee
    Employee
    November 18, 2021
    Hi Jatin,
     
    It looks like you may be wanting to query for all users or look up a specific user by their phone number. You could look up a specific user by their phone number if the user's profile has already been created and that info was previously provided. I recommend using they query parameter with the Search Users API. This would just be a GET request passing in the phone number as your query parameter. You can view that [here](https://developer.zendesk.com/api-reference/ticketing/users/users/#search-users). If you would like to just return all users regardless of specific user properties or only want to query by the user role, I would recommend the List Users API. The info for that API could be found [here](https://developer.zendesk.com/api-reference/ticketing/users/users/#list-users). 
     
    Hope this helps!
     
    Erica - Dev Support
    Terms & ConditionsAccessibility statement