Question

issue: error(104, 'Connection reset by peer')

Hi, we are sending requests to zendesk api using python inside our ms im k8s.

we are getting a lot of errors for those requests: error(104, 'Connection reset by peer')

is there anything you know about such errors occurring and how can we solve them?

Employee

Hello @Shai Lers,

The Zenpy library was built and is maintained by facetoe, so, unfortunately, we can't provide support for it internally.

You may contact facetoe directly, maybe they will be able to help you.

For more info:

It means that TCP reset has been sent to your computer. This happens for example when web server is restarted due to configuration change.

Usually you solve this problem by reloading web page or waiting few minutes for maintanance window to close.

Sign up