Question
Markdown Formatting ignored in comments with author_id
Hello,
I am trying to create tickets with a comment that has markdown formatted text. I have found that if an author ID is attached to the comment the markdown formatting is ignored but without the author ID it is kept. Is this the way things should work? Is there any work around for this?
This ticket will display improperly.
{
"ticket": {
"description": "test ticket description",
"tags": [
"test"
],
"comment": {
"author_id": 123456,
"body": "**comment 1**\n__comment2__\n **comment3.**\n__comment4.__\n",
"public":true
}
}
}
This call will properly render the markdown as bold.
{
"ticket": {
"description": "test ticket description",
"tags": [
"test"
],
"comment": {
"body": "**comment 1**\n__comment2__\n **comment3.**\n__comment4.__\n",
"public":true
}
}
}
As an aside, it would be nice if this forum supported code blocks.