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J
Jeremy21
October 14, 2021
Question

Mass Messaging

  • October 14, 2021
  • 1 reply
  • 16 views

Is there a way zendesk can allow us the ability to create a mass email blast for however many individuals we are trying to communicate the same message to and instead of having everyone attached to one solid ticket the system would allow us the ability to create one mass message but automatically create individual tickets.

1 reply

Dave12
Dave12Employee
Employee
October 15, 2021

HI Jeremy,

There are some apps in our Apps Marketplace that I think may be helpful with this: Proactive Tickets, Proactive Campaigns, Proactive Bulk Tickets, and Mailchimp Campaign are some examples to check out.

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