Notification in Support | The place for Zendesk users to come together and share
Skip to main content
Zendesk15
Zendesk15
August 9, 2021
Question

Notification in Support

  • August 9, 2021
  • 1 reply
  • 27 views

Hello,

Is there a way to activate notification other than email notification (like in Facebook) in Support when a Requester update a ticket ?

 

Thank you

 

This topic has been closed for replies.

1 reply

Pedro17
Pedro17
August 9, 2021

Hi @Renaud Croix, if I understand correctly, you would like to configure something like pop-up alerts for ticket assignees, whenever a requester would reply to a ticket?

If that's the case, check out the Notify app in the Marketplace.

Terms & ConditionsAccessibility statement