Organization Update API | The place for Zendesk users to come together and share
Skip to main content
Nicholas16
October 21, 2024
Question

Organization Update API

  • October 21, 2024
  • 1 reply
  • 22 views

I send 
{
 "organization": {
   "external_id": "customid"
 }
} 
to the put api for update org, no errors  but it doesnt save the data.

Is there a different way to update the external_id??

1 reply

Tipene
TipeneEmployee
Employee
November 6, 2024
Hey Nicholas,
 
Can you share the endpoint you're making the request to, as well as the request method and full payload. Be sure not to include any sensitive information. Also, can you confirm if you're seeing a 200 OK response?
 
Thanks!
 
Tipene
Terms & ConditionsAccessibility statement