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Silas11
January 10, 2022
Question

Ticket Trigger based on Software Errors in our app

  • January 10, 2022
  • 2 replies
  • 21 views

Is there a way to use the api to automatically produce a ticket if an error occurs in some of our product's software? Essentially creating a ticket before a user has too.

2 replies

Josiah14
January 10, 2022

?

 

Dave12
Employee
January 11, 2022
HI Silas (and Josiah) –
 
Yes, absolutely! You can create tickets via our API –– here's some documentation to get you started. Zendesk API - Tickets