Visual Studio Team services Integration

Thanks for sharing your solution, @IntegrateCloud!

I just installed it for my system. Works as advertised. Zendesk issue -> Bug, Epic, Feature, or Task.  Zendesk agents can notify (send notes) to developers via the linked work item.  Looking forward to more features!!! Go IntegrateCloud!

Make sure you follow the instructions per the info buttons exactly. I was in a hurry and missed a few thing and go hung up. Works for us at Tipwinns, Inc.

Thanks for sharing, Greg!

We've just installed the integrated cloud solution and are loving it. Our support and dev teams are now on the same page given we can link Zendesk tickets to VS tasks and pass comments both ways. When a dev makes a comment in VS on a task it is posted as an internal comment in ZenDesk so support agents know exactly where an issue is at. Dev's can easily access the Zendesk ticket for more context and history on the issue they resolving. In short in brings our Dev team and support team together and helps us deliver great customer service. The team @integratedcloud are also very responsive to new ideas and suggestions. Highly recommended!