Zendesk crash on Android SDK | The place for Zendesk users to come together and share
Skip to main content
Agustin11
Agustin11
February 25, 2025
Question

Zendesk crash on Android SDK

  • February 25, 2025
  • 1 reply
  • 27 views

We have been getting these repeating crash from Zendesk for the last few days:

 

 

The only place that actually references this code is from within the Zendesk SDK itself:

 

We haven't changed anything related to the Zendesk SDK initialization/usage in the last few months. Does this ring a bell to anyone? Any feedback is much appreciated, thanks!

    1 reply

    C
    Christopher53Employee
    Employee
    March 12, 2025
    Hi Agustin,
     
    This looks like an issue that was resolved back in version 2.19.0.  Do you still see this behavior after updating to the latest release?
    Terms & ConditionsAccessibility statement