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Question

Zendesk - Requester isn't getting Change properly

  • December 5, 2022
  • 1 reply
  • 2 views

Ram12

I am working on Zedesk server side App, I want to change Ticket Requester pragmatically.
I am trying following way of doing it.

zendeskClient.set({'ticket.requester': {email:data[0].email, name:data[0].name}});

It is updating email instead of name. On the requester field, there should be a requester Name, but currently it is showing email instead of name.

1 reply

Ram12
  • Author
  • December 6, 2022

@ahmed11

Already tried. but not working.