Ranking custom fields together with standard fields? | The place for Zendesk users to come together and share
Skip to main content
January 16, 2024
Question

Ranking custom fields together with standard fields?

  • January 16, 2024
  • 3 replies
  • 116 views

I found now way to mix ranking standard with custom fields? Yes I can group fields but does not reflect on data input mask for users.

    3 replies

    Dane13
    Employee
    January 17, 2024
    Can you further elaborate your goal here?
    January 18, 2024

    if you add a new lead in this mask there are standard fields and custom fields. But custom fields are only below standard fields.

    Dane13
    Employee
    January 20, 2024
    Hi Christian,
     
    I see, the custom fields is only available on the Additional Fields category. It can only be organized based on the position of other custom fields.