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Michael91
June 3, 2025
Question

Agent question: help bubble

  • June 3, 2025
  • 1 reply
  • 17 views

I use Zendesk for work. The “help” button now covers the Apply Macro section by default. To close it, I have to keep opening and closing it. How can I permanently close this? it is a truly painful annoyance. 

    1 reply

    Francis14
    Francis14Employee
    Employee
    June 15, 2025
    Hello Michael,
     
    Currently, there’s no way to permanently close the Help button in the agent interface. You can minimize or close it each time to hide it temporarily.
     
    To reduce the issue, try clearing your browser cache or disabling browser extensions that might interfere. 
     
    If the problem persists, please share details like screenshots and browser info so we can investigate further.
     
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