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Question

Can we make a private comment public?

  • January 28, 2021
  • 2 replies
  • 0 views
A

We need the ability to make a private comment public after review. Does Zendesk support that?

 

2 replies

A
  • Andrew42
  • March 22, 2021

No, once a comment is private, it remains that way. To make the comment public, paste it as a new public comment.
If it was not by you, you can add. "Comment by Karl..." etc.

    A
    • Aniqa
    • Author
    • March 26, 2021

    Thanks Andrew!

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