My HR Team has started a new Employee Services Instance. We are looking for feedback or success stories of how other HR teams have set up their instance.
Creating HR Workflows
- Community Manager
Hey
Welcome to the Zendesk community!
I wanted to share some resources I think you may find helpful as we wait for others to chime in and share their experiences.
Earlier today our Success team hosted a webinar on how to turn your employer help center into a self-service engine. You can register here to view the recording: Turn Your Employee Help Center Into a Self-Service Engine
We also have another Employee Service focused webinar coming up on June 18th, Scale Exceptional Employee Service with Zendesk Tools & Rules. If this is a topic you’re interested in, you can click the link I included to register.
I’m also including a few customer stories below that you may find useful:
- Dutch Bros brews up major employee service success
- Tesco boosts self-service rate for employees from 30% to 73%
- Decathlon enhances HR operations with Zendesk
Let us know if you have any questions 😁
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